Post-accident vehicle repair service

Having a car accident can leave you without your vehicle for a while, and the inconvenience of having no car adds to the pressure of an already stressful situation. Claimsline is on hand as your accident management company to guide you through the repair process, with same day like for like replacement vehicles.

Vehicle repair after an accident

We offer a reliable and quick response to your car repairs after an accident, prioritising your safety and satisfaction.

We know how important a vehicle is to everyday life, whether it’s to get to work or to pick up your children from school.

We don’t just offer car repairs, our team of expert technicians repair all kind of vehicles, such motorcycles, and bicycles.

How it works - our hassle-free process

Repairing your vehicle after an accident is easy with Claimsline, thanks to our straightforward, step-by-step process
1

Call Claimsline

Reach out to us immediately following an accident, and our dedicated team will be ready to assist you.

2

Assessment and assistance

We'll quickly assess your situation and provide immediate assistance to ensure your safety and well-being.

3

Vehicle recovery and repair

Our team will arrange for your vehicle to be recovered, taking it to a secure location for assessment and repairs.

4

Seamless coordination

We'll handle all the details, from liaising with insurance companies to arranging a replacement vehicle if needed.

Starting vehicle repairs

Get your vehicle repairs started as soon as possible with our team, we are able to assist you 24/7 to help you kickstart the repair process. Our team will focus on getting your car repaired as efficiently as possible for you.

Co-ordination with recovery service 

Our approved recovery services will be contacted at the start of the claim, meaning we can liaise with them to streamline the car repair process. We will ensure that the recovery journey is quick, and we can then begin repairing the vehicle at our earliest convenience. Our aim is to make sure you have the smallest amount of time without a vehicle as possible and to get you back on the road.

Why choose Claimsline’s vehicle repair service?

Our vehicle repair services offer the most streamlined solution to your car accidents and claims. Liaising with the recovery team from the beginning of the journey means we will not need to chase paperwork or recovery teams to get your car back on the road, whilst offering a same-day like-for-like replacement vehicle.

We offer a car repair service that works alongside the recovery team and claims team, so everything we do will be to get your vehicle back in perfect condition.

No second hand parts used in repairs

We only use approved repairers with first-hand parts, whereas most insurers will use second hand parts. Our team of experts have access to the latest technology and manufacturer parts to get the best repairs possible.

BS10125 is an industry standard specification that details the minimum a repairer must carry out on a vehicle following an accident. It is designed to ensure garages always match the manufacturer’s specifications, and, more importantly, makes sure your car is roadworthy and safe to drive after being repaired.

Free Fuel £150 Card

Get a free £150 fuel card when using Claimsline, a perk which you won’t get with insurers. Whilst your vehicle is being repaired, you don’t need to worry about fueling the replacement car.

No excess if you’re not at fault

You’ll not have to pay any excess if you’re not at fault, saving an average of over £500* per accident. Most insurers will charge you a compulsory excess upfront, adding to your stress.

Our simple three step process

If an accident is your fault, we’ll be on hand to help with any repairs. And it couldn’t be simpler to get started.
1

Tell your insurer you’re making a claim. They’ll provide a claim reference number you can pass on to us for your vehicle repair.

2

Our approved repairer will estimate the damage and get the thumbs up from your insurer.

3

When you come to collect your vehicle after repairs, we’ll take £150 off your excess. You’ll just need to cover the rest.

You’re not the first, and you definitely won’t be the last. Join 18,000 happy motorists we’ve already rescued.

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Don’t wait for your insurer

Time is of the essence following an accident. Waiting for your insurer can lead to unnecessary delays and potential costs. With our repair services, we bypass these waiting times, offering you a faster response and resolution.

This means getting your vehicle repaired without delay, getting you back on the road in no time. We offer like for like vehicle replacement whilst your vehicle is being repaired.

You’ve got questions.

We’ve got answers.

View full FAQs

Honestly, there isn’t one. We manage your whole claim for you — from the second you report it to the minute you're paid out. And, best of all, it won’t cost you a penny. The financial and legal obligation all rests on the at-fault insurance company and we’ll deal with them directly, on your behalf.

Dealing with your insurer can be a car crash in itself. And that’s if you manage to get through to them. We avoid any third wheeling, dealing with everything on your behalf. Not just saving you the stress and time, but protecting you from that god-awful elevator music they’d have you listening to.

Believing in complete transparency, we make sure you’re never hit by any hidden costs — or any nasty surprises along the way.

Your claim is covered through your membership and, if the accident wasn't your fault, we recover all costs from the other party's insurer.

We also don’t charge you extra if you are at fault. Quite the opposite. We’ll put £150 towards your excess, so you’re only responsible for any uninsured costs, such as the remaining policy excess amount.

The only time we would charge you is if we find out you’re making a fraudulent claim — for example, a staged accident. In this situation, you’d be liable for all hire car charges.

Not one bit.

If you claim through us and it’s not your fault, you won't pay a penny of excess and we’ll protect your no-claims. Even if you are at fault, we’ll put £150 towards your excess.

The only thing that could potentially change is your insurance premium, but even that wouldn’t increase as much as if your insurer handled the claim.

The faster, cheaper, and less stressful way to deal with an accident.

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  • Claim Management Company of the Year

    Personal Injury Awards, Finalist 2023

  • Claims Team of the Year

    Broker Innovation Awards, Finalist 2023

  • Overall Scale up Business of the Year

    Scale Up Awards, Finalist 2022

© Copyright 2024 Claimsline Group Ltd. All Rights Reserved.

Claimsline.com is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 199616255. Registered with the Information Commissioner's Office; registration number ZA059156. Where the service is offered at No win no Fee this means that a customer will typically pay 42% Inclusive of VAT of any amount recovered by a panel solicitor although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more. A cancellation fee may be charged by a third party/panel solicitor if you cancel outside the cooling off period. You do not need to use a claims management company to make a Personal Injury claim; you can do this yourself for free using the Claims Injury Portal if your claim falls under its remit. We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive. You can find our terms of use, privacy policy and our cookie policy here. Claimsline Group Ltd is a claims management company. Any solicitor or car hire company we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor. *We saved on average clients £537* Over the past 12 months, from 2nd May 2022 to 2nd May 2023, we provided a replacement vehicle to 4,092 clients, and we are pleased to report that none of them had to pay any excess. Our clients have saved an average of £537, which is based on the average excess amount that our clients would have had to pay during that period. **We'll pay £150 towards your excess fee if you're responsible for an accident. How do we do this? When you come to collect your car after repairs are completed, we'll provide credit against your excess payment of £150. In order for us to credit £150 you must be using one of our approved BS 10125 repairers. ***Where we reference "Our membership has already saved customers an incredible £8 million and counting!" Since we began we have helped 16,709 clients who we have provided a replacement vehicle to as of 2nd May 2023, over the past twelve months the average excess saved was £537.Claimsline Group Ltd is regulated by the Financial Conduct Authority in respect of regulated claims management activities. Our FRN Number is 831196. As published in The Times on 24/09/23, The Daily Mail 08/10/23, The Guardian 09/09/23.