ClickCeaseWhy Is It Free? - Claimsline

Why is it free?

We get this question a lot!

Here’s the short answer:

We recover all of our costs directly from the fault drivers insurance company. We have no allegiances or ties with insurance companies meaning we can act independently whilst ensuring our clients receive the best outcome after an accident, and most importantly free of charge!

Does this affect the other drivers Insurance by putting my claim through Claimsline?

No, the other drivers insurance will already be adversely affected because they caused the accident.

Whether the vehicle they hit into was a Fiat or a Ferrari or whether you reported the accident to your Insurance or to Claimsline wouldn’t make any difference to their policy.

Why don’t I pay an excess?

We take on clients claims based on the circumstances of the accidents, if we believe our client isn’t at fault then we recover all of our costs from the other parties Insurance.

Whereas with your insurance they insist upon the client paying the excess to report the claim. This means you are out of pocket hundreds, sometimes thousands until the claim is settled which can take months and sometimes even years!

Claimsline Difference

No excess to pay
UK based claims handlers
Roadside recovery within 2 hours
Like for like replacement vehicle
Manufacturers approved repairs
Rehab and physio provided
Recovery of losses incurred
All of this for free!

It’s easy to make a claim

There are no lengthy forms, no long holds, no overseas call centres and no getting passed from pillar to post!

To make a claim all you need to do is call one of our UK based claims handlers and provide some information about your situation and they’ll take care of the rest.

Frequently asked questions

To start a new claim, simply call our friendly team on 0333 234 3441, or click here to request an immediate call back.

We charge absolutely no upfront fees. Our service is free of charge for the non fault drivers. Successful injury claims have a 40% success fee deducted from the overall damages recovered but this is paid directly from the fault parties insurance.

Provided you're not at fault for the accident and your insurer does not pay out as a result of the claim, your "No Claims Bonus" shouldn't be affected. a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409 Registered Office : Bank Chambers, 93 Lapwing Lane, Didsbury, Manchester, M20 6UR

VAT registration number 217654795 Registered with Information Commissions Office; registration number ZA059156

Where we offer No Win No Fee services typically customers pay 40% Inclusive of VAT of the amount recovered to our solicitors, although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more.

You can find our terms of use, privacy policy and our cookie policy here.
Authorised and Regulated by The Financial Conduct Authority in respect of regulated claims management activities. Firm Reference number: 831196 .

Claimsline Group is a claims management company and only undertakes marketing activities which comply with Solicitors Regulation Authority Code of Conduct 2011 (in particular, Chapter 8 - Publicity). Regulatory information

Any solicitor or car hire company we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor.