ClickCeaseAccident Management - Birmingham - Claimsline

Accident Management - Birmingham

According to an article written by NimbleFins, in Birmingham, the average cheap car insurance quote is around £900, but prices can be lower or higher depending on your age, the car you drive, your postcode and other factors. Younger drivers in particular pay higher rates in Birmingham. There are 13.1 vehicle crimes a year per 1,000 people in Birmingham. Vehicle crime rates influence car insurance premiums, because cars located in areas of higher crime are more likely to be stolen.

(Sources for above info:

Claimsline provides claims management services to people in Birmingham and all over the UK. We have helped thousands of people make a claim and helped them get back on the road after an accident that wasn’t their fault. Our services are free of charge, we don’t charge any excess and your “no claims bonus” should not be affected. Along with this, we also provide same-day, like-for-like replacement vehicles, manufactured-approved body shops for vehicle repairs and roadside recovery within two hours. The whole service is free because we charge any cost back to the at-fault drivers insurance company.

About Claimsline

We have been helping people all over the UK after an accident since 2015. We are known for our excellent customer service, just look at our Trust Pilot reviews to see for yourself. Our expert claims handlers are highly experienced and will take away the headache by managing the whole claim. They are available all hours of the day to assist you in starting your claim and getting you back on the road after an accident that wasn’t your fault.

Our aim is to empower our team to provide the best service possible after a road traffic accident. We are proud to have built such a knowledgeable and happy team, which is reflected in the customer service that they provide everyday to our clients.

The service also includes roadside recovery, replacement vehicles and manufactured-approved body shops. We can arrange roadside recovery within two hours through our nationwide recovery fleet. If you need a replacement vehicle, we can provide you with a vehicle from our vast vehicle stock on the same day. Don’t worry if you have specific requirements because we have over 10,000 vehicles across our fleet. It won’t be difficult to find a vehicle that suits your needs. Don’t worry about the repair process either, because we have that covered too.

How Does Claimsline Work?

1. Contact us and start your claim

You will be put through to a UK contact centre, where you will speak to one of our expert advisors. They will be able to find out if you can make a claim and walk you through the whole process.

2. Roadside recovery

If you’re unable to get home after the accident, we will arrange for roadside recovery within two hours, so you can get on with your day.

3. Like-for-like (or better) replacement vehicle

While your car is being repaired, we will provide you with a free replacement vehicle. If we cannot find one similar to your car, we will provide you with a better. That way you can get back on the road as soon as possible.

4. Manufactured-approved body shop

We arrange for your vehicle to be repaired at a manufactured-approved body shop and ensure it is not returned until it is as good as it was pre-accident. If the vehicle is beyond repair (cannot be fixed), we will allow you to use your replacement vehicle for an extra week so you’ve got enough time to sort out another vehicle.

5. Recoverable losses

If you lost/damaged any of your possessions during the accident, we will include these in your claim. An example of a recoverable loss are car seats.

6. Loss of earnings and personal injury claims

If you were unable to work because of the accident or have any injuries, you may be entitled to claim compensation.

Why should you choose Claimsline instead of your insurance company?

  • We provide you with a dedicated point of contact, a same-day replacement vehicle, manufacturers approved repair network.
  • We don’t charge any excess and your no claims bonus should not be affected
  • We provide a replacement vehicle very similar to your vehicle prior to the accident.
  • We charge no fees for our services.

Replacement Vehicles

Insurance policies don't usually offer a guaranteed "like-for-like" vehicle. This is something that many people don't know. You and your family might be without a suitable vehicle after an accident. That’s why Claimsline provides same-day, like-for-like replacement vehicles for free. We guarantee we can offer you a vehicle of a similar size, specification, and value. We charge any cost to the at-fault drivers insurance company, so you don’t pay anything.

We have everything from Fiat's to Ferrari's so no matter the vehicle, our team will find you a courtesy car that is similar, if not better, than your own car.

If your vehicle is deemed beyond reasonable repair (written off), we’ll negotiate with the other driver’s insurance company to make sure you’re paid a fair amount. Once written off, you can continue using your Claimsline courtesy car for another 7 days, so you have time to arrange a new vehicle.

Is the fuel free?

Vehicles are usually supplied full of fuel and we simply ask that you refill the vehicle with the correct type of fuel on return.

What if the driver at fault isn’t insured?

Unfortunately, we will not be able to help you if this is the case.

How long can I keep the car?

You can keep the car until your car has been repaired. If your vehicle has been written off (beyond repair), you can continue using your Claimsline courtesy car for another 7 days, so you have time to arrange a new vehicle.

Personal injury solicitors after a non-fault accident

Did you suffer an injury during the car accident? If so, we can help. We are regulated and authorised by the Finance Conduct Authority (FCA) and are an industry-leading business. We work with some of the most respected solicitors in the industry who can help you with your personal injury claim after an accident that wasn’t your fault. We recommend a solicitor on our panel that is best suited to your claims as part of our services. All of our panel of solicitors have been carefully selected and have to adhere to the highest level of service us and our clients expect.

Please note, you will receive a fee to be introduced to one of the solicitors. You do not need to use a claims management company to make a Personal Injury claim. You can do this yourself for free using the Claims Injury Portal if your claim falls under its remit.

Vehicle Repairs

We take care of any car repairs by sending it to one of our trusted manufactured-approved body shops in Birmingham and around the UK. They will carry out an assessment of the damage and repair the damages if possible. The car will not be sent back until it is as good as it was before the accident took place.

Vehicle Storage

While your vehicle is being repaired, we will ensure it is kept in a safe and secure place. Giving you peace of mind, when your car goes off to be repaired.

Dedicated account managers

At Claimsline, we hate bad customer service, that’s why we go with the more personal approach, a direct line straight to the person you’ll be dealing with from the start to finish. Our team are experts in dealing with accidents, guiding you through the process and thinking on their feet to provide you with the best possible service and outcome.

No excess to pay

Your excess is the amount you'll need to pay up-front if you claim your insurance policy whether you’re at fault or not. When using Claimsline, you won’t have to pay an excess charge because we claim everything back from the third-party insurers on your behalf.

Even if you’re the at-fault party, we can still cover your insurance excess up to £500 if we're providing accident management services to both parties. Upon contacting us you’ll need to provide us with the contact details for the none fault party so we can get their version of events.

What do our customers say?

“I was put through to an agent by the name of Lyndon who was very attentive and helpful in getting me in touch with everyone I needed to from injury lawyers to a courtesy bike company, all while I was sitting on the side of the road waiting for recovery, there was no time wasted at all and I was over all very impressed with his efficiency and the service Claimsline offered.”


Why is it free?

We recover all of our costs directly from the fault driver's insurance company.

Do you need to use a claims management company?

You do not need a claims management firm, but we think it is the better option.

How do you define credit-hire?

Credit hire is when a temporary replacement vehicle is provided in the event of a non-fault road car accident, and the credit hire company pays for the car hire while your vehicle is being fixed. They claim any hire charges back from the at-fault driver's insurance company.

Does this affect the other drivers insurance by putting my claim through Claimsline?

No, the other drivers insurance will already be adversely affected because they caused the accident.

Why don’t I pay an excess?

If we believe our client isn’t at fault then we recover all of our costs from the at-fault driver’s insurance company.

Contact Claimsline

If you were in a non-fault accident and would like to make a claim with Claimsline. Simply use the contact details below and start your claim today. You will go straight through to a UK contact center, where our friendly advisors will help you with your claim from start to finish.

Tel: +44 333 234 3441
Email: a trading style of Clickdrive Media Ltd, registered in England and Wales, Company registration number 09071409 Registered Office : Bank Chambers, 93 Lapwing Lane, Didsbury, Manchester, M20 6UR

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Where we offer No Win No Fee services typically customers pay 40% Inclusive of VAT of the amount recovered to our solicitors, although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more.

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Authorised and Regulated by The Financial Conduct Authority in respect of regulated claims management activities. Firm Reference number: 831196 .

Clickdrive media is a claims management company and only undertakes marketing activities which comply with Solicitors Regulation Authority Code of Conduct 2011 (in particular, Chapter 8 - Publicity). Regulatory information

Any solicitor or car hire company we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor.