Accident Management Birmingham
Three reasons to sign up to our free accident managment membership.
Excess protection Cover
Free £150 fuel card
No claims unaffected
No claims unaffected
Excess protection Cover
Free £150 fuel card
No claims unaffected
Excess protection Cover
At Claimsline, we provide comprehensive accident management services in Birmingham and across the UK. We help thousands of people make successful claims and get back on the road after an accident that wasn't their fault.
Our services are free of charge and you won't have to pay any insurance excess if you're not at fault. Even if you are at fault, we can still help, as long as we're dealing with all parties involved. If we are dealing with all parties and you are at fault, we'll pay £150 towards your insurance excess. We take away all the stress and hassle of the accident by handling the entire claim from start to finish.
When you choose Claimsline for accident management services in Birmingham, you can be rest assured that you'll be back on the road faster than with any other provider. Car accidents can be expensive, even if you weren't at fault. With Claimsline, you won't have to pay your insurance excess, and on average, our customers from Birmingham save £500 by choosing our services over their insurer.
About Claimsline Accident management services in Birmingham
About Claimsline Accident management services in Birmingham
Since 2015, we have been providing industry-leading accident management services to people all over Birmingham.
Our experienced claims handlers are here to take the hassle out of managing your claim from start to finish.
We have earned a reputation for excellence in Birmingham, as evidenced by our glowing Trust Pilot reviews. Our accident management services include replacement vehicles, approved body shops, and roadside recovery within 45 minutes through our Birmingham recovery fleet.
We have a vast selection of vehicles, with over 10,000 options to choose from. Whether you need a specific vehicle or just something to get you back on the road, we can deliver it to you anywhere in Birmingham.
Discover why Claimsline is quickly becoming the go-to company for accident assistance..
We're revolutionizing the way UK drivers make a claim after an accident, join us now and unlock the benefits of our free membership.
We're revolutionizing the way UK drivers make a claim after an accident, join us now and unlock the benefits of our free membership.
How Does an accident management company like Claimsline Work?
How Does an accident management company like Claimsline Work?
1 Contact us and start your claim
Contact Claimsline accident management services in Birmingham as soon as possible after the accident (once it is safe to do so and you’ve collected evidence from the incident). You will be put through to our accident management services contact centre in Birmingham, where you will speak to one of our expert advisors. They will be able to handle your claim and walk you through the whole accident management process.
2 Roadside recovery
If your car is undriveable after the accident, we will arrange for roadside recovery within 45 minutes anywhere in Birmingham and take your vehicle to one of our approved body shops, whilst liaising with our Birmingham hire providers.
3 Courtesy car
While your car is being repaired, our accident management services in Birmingham will provide you with a free replacement vehicle. The vehicle will be similar to your own, if not better and delivered on the same day or the next day after the accident. That way you can get back on the road as soon as possible.
4 Manufacturer-approved body shop
We arrange for your vehicle to be repaired at a manufactured-approved body shop and ensure it is not returned until it is as good as it was pre-accident. If the vehicle is beyond repair (cannot be fixed), we will allow you to use your replacement vehicle for an extra week so you’ve got enough time to sort out another vehicle.
5 Personal injury claims
If you sustained any injuries in the accident, our accident management service in Birmingham will be able to
assist you on how to make a personal injury claim through one of our working partners. Alternatively, there is a
OIC portal which you can use yourself to make a claim for any road traffic related personal injury valued at
under £5,000, including claims for whiplash.
If you were unable to work as a result of the injuries sustained in the accident, you may be entitled to claim
compensation for any loss of earnings. Our accident management service in Birmingham will be able to recommend
personal injury solicitors from our expert working partners. Alternatively, you can make your own claim through
the new OIC digital portal.
Why should you choose Claimsline accident management service in Birmingham?
 | We provide you with a dedicated point of contact, a same-day replacement vehicle, manufacturers approved repair network. |
| We don’t charge any excess and your no claims bonus should not be affected |
| We provide a replacement vehicle very similar to your vehicle prior to the accident. |
| We charge no fees for our services. |
| We are pleased to offer you £150 of free fuel with your hire car following an accident to help you get back on your feet. |
Replacement Vehicles
Our accident management service in Birmingham provides you with a free, same day, like-for-like replacement vehicle when your own car is taken in for repairs. No matter what type of vehicle you drive - from a Porsche to a Kia, a van or anything in between - we have you covered. And if we can't find a car that's similar to yours, we'll provide you with something even better - all at no cost to you, as the insurer of the driver at fault is responsible for all costs. So you can get back on the road quickly and without any hassle.
We have everything from Fiat's to Ferrari's so no matter the vehicle, our team will find you a courtesy car that is similar, if not better, than your own car.
If your vehicle is deemed beyond reasonable repair (written off), we’ll negotiate with the other driver’s insurance company to make sure you’re paid a fair amount. Once written off, you can continue using your Claimsline courtesy car for another 7 days, so you have time to arrange a new vehicle.
When do I get my free fuel card?
You'll receive your free fuel card in the mail within 24 hours of your hire being delivered!
What if the driver at fault isn’t insured?
Unfortunately, we will not be able to help you if this is the case.
When do I have to give the car back?
You can keep the car until your car has been repaired. If your vehicle has been written off (beyond repair), you can continue using your Claimsline courtesy car for another 7 days, so you have time to arrange a new vehicle.
Personal injury solicitors
after a non-fault accident
Personal injury solicitors
after a non-fault accident
If you suffered personal injury during the road traffic accident, we can help. Claimsline.co is an accident management company who are regulated and authorised by the FCA and work with some of the most respected personal injury solicitors in the industry who can help you with your personal injury claim after an accident in Birmingham. We’ll recommend a solicitor on our panel that is best suited to your claim as part of our services. All solicitors on our panel have been carefully selected and have to adhere to the highest level of service us and our clients expect.
You do not need to use a claims management in Birmingham to make a Personal Injury claim. You can do this yourself for free using the Claims Injury Portal if your claim falls under its remit.
Vehicle Repairs & Storage
Vehicle Repairs & Storage
Was your vehicle damaged during the road traffic accident? Our accident management services in Birmingham take care of your vehicle repairs so you don’t have to. We have access to a variety of trusted manufactured-approved body shops in Birmingham and all around the UK. They will carry out an assessment of the damage and repair the damages if possible. We will make sure that your car doesn’t get returned until it is as good as it was before the accident took place. If your vehicle is written off, our accident management team will negotiate with the other driver’s insurance company to make sure you’re paid a fair amount.
While your vehicle is being repaired, we will ensure it is kept in a safe and secure place. Giving you peace of mind, when your car goes off to be repaired.
Dedicated
account managers
Dedicated account managers
At Claimsline accident management service in Birmingham, we understand the importance of excellent customer service. That's why we provide a direct line to the person who will be managing your claim. Our team of experts are dedicated to providing you with the best possible service and outcome, guiding you through the process with their knowledge and experience. We strive to make the claims management process as smooth and stress-free as possible.
No excess to pay
No excess to pay
Your excess is the amount you'll need to pay up-front if your insurance company handles the claims management process, whether you’re at fault or not. When using Claimsline for your accident claims, you won’t have to pay an excess charge because we claim everything back from the third-party insurers on your behalf.
Even if you’re the at-fault party, we can still contribute to your insurance excess up to £150 if we're providing accident management services to all parties. Upon contacting our accident management team, you’ll need to provide us with as much evidence as possible of the accident and the contact details for all parties involved so we can get their version of events.
What do our customers say?
Aine
Really easy to deal with either online or via chat. I normally don’t like online chat functions but Marshmallow are actually really good - swift to respond and actual humans to interact with.
Neil
After doing a new quote 2 weeks ago marshmallow blew everyone else away, very quick and easy wrapping up the insurance, no messing about, also 1 of a few who chase up your no claims from previous insurer. The cheapest insurer I've had I 17 years, great
Aine
Really easy to deal with either online or via chat. I normally don’t like online chat functions but Marshmallow are actually really good - swift to respond and actual humans to interact with.
Neil
After doing a new quote 2 weeks ago marshmallow blew everyone else away, very quick and easy wrapping up the insurance, no messing about, also 1 of a few who chase up your no claims from previous insurer. The cheapest insurer I've had I 17 years, great
Aine
Really easy to deal with either online or via chat. I normally don’t like online chat functions but Marshmallow are actually really good - swift to respond and actual humans to interact with.
Neil
After doing a new quote 2 weeks ago marshmallow blew everyone else away, very quick and easy wrapping up the insurance, no messing about, also 1 of a few who chase up your no claims from previous insurer. The cheapest insurer I've had I 17 years, great
Aine
Really easy to deal with either online or via chat. I normally don’t like online chat functions but Marshmallow are actually really good - swift to respond and actual humans to interact with.
Neil
After doing a new quote 2 weeks ago marshmallow blew everyone else away, very quick and easy wrapping up the insurance, no messing about, also 1 of a few who chase up your no claims from previous insurer. The cheapest insurer I've had I 17 years, great
Aine
Really easy to deal with either online or via chat. I normally don’t like online chat functions but Marshmallow are actually really good - swift to respond and actual humans to interact with.
Neil
After doing a new quote 2 weeks ago marshmallow blew everyone else away, very quick and easy wrapping up the insurance, no messing about, also 1 of a few who chase up your no claims from previous insurer. The cheapest insurer I've had I 17 years, great
Aine
Really easy to deal with either online or via chat. I normally don’t like online chat functions but Marshmallow are actually really good - swift to respond and actual humans to interact with.
Neil
After doing a new quote 2 weeks ago marshmallow blew everyone else away, very quick and easy wrapping up the insurance, no messing about, also 1 of a few who chase up your no claims from previous insurer. The cheapest insurer I've had I 17 years, great
Aine
Really easy to deal with either online or via chat. I normally don’t like online chat functions but Marshmallow are actually really good - swift to respond and actual humans to interact with.
Neil
After doing a new quote 2 weeks ago marshmallow blew everyone else away, very quick and easy wrapping up the insurance, no messing about, also 1 of a few who chase up your no claims from previous insurer. The cheapest insurer I've had I 17 years, great
Aine
Really easy to deal with either online or via chat. I normally don’t like online chat functions but Marshmallow are actually really good - swift to respond and actual humans to interact with.
Neil
After doing a new quote 2 weeks ago marshmallow blew everyone else away, very quick and easy wrapping up the insurance, no messing about, also 1 of a few who chase up your no claims from previous insurer. The cheapest insurer I've had I 17 years, great
Aine
Really easy to deal with either online or via chat. I normally don’t like online chat functions but Marshmallow are actually really good - swift to respond and actual humans to interact with.
Neil
After doing a new quote 2 weeks ago marshmallow blew everyone else away, very quick and easy wrapping up the insurance, no messing about, also 1 of a few who chase up your no claims from previous insurer. The cheapest insurer I've had I 17 years, great
Aine
Really easy to deal with either online or via chat. I normally don’t like online chat functions but Marshmallow are actually really good - swift to respond and actual humans to interact with.
Neil
After doing a new quote 2 weeks ago marshmallow blew everyone else away, very quick and easy wrapping up the insurance, no messing about, also 1 of a few who chase up your no claims from previous insurer. The cheapest insurer I've had I 17 years, great
What are you waiting for?
get started and sign up today!
FAQs
Your biggest questions answered...
Why would I choose to use your free membership when I’ve paid for my insurance?
Will it affect my insurance, claiming through Claimsline?
But don’t I have to use my insurer to make a claim?
This sounds too good to be true, what’s the catch?
Who will be repairing my vehicle?
What if I'm at fault?
We're over bad service from insurance companies and you should be too.
Join us now and unlock the benefits of our free membership with a simple sign-up process.
We're over bad service from insurance companies and you should be too.
Join us now and unlock the benefits of our free membership with a simple sign-up process.
0333 234 3441Claimsline.co is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 199616255. Registered with Information Commissions Office; registration number ZA059156
Where the service is offered at No win no Fee this means that a customer will typically pay 42% Inclusive of VAT of any amount recovered by a panel solicitor although this will be subject to your individual circumstances and the actual fee maybe less than this but it will never be more. A cancellation fee may be charged by a third party/panel solicitor if you cancel outside the cooling off period.
You do not need to use a claims management company to make a Personal Injury claim you can do this yourself for free using the Claims Injury Portal if your claim falls under its remit. We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive.
You can find our terms of use, privacy policy and our cookie policy here.
Claimsline Group Ltd is a claims management company.
Any solicitor or car hire company we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor.
*We saved on average clients £537* Over the past 12 months, from 2nd May 2022 to 2nd May 2023, we provided a replacement vehicle to 4,092 clients, and we are pleased to report that none of them had to pay any excess. Our clients have saved an average of £537, which is based on the average excess amount that our clients would have had to pay during that period.
**We’ll pay £150 towards your excess fee if you're responsible for an accident.How do we do this? When you come to collect your car after repairs are completed, we'll provide credit against your excess payment of £150. in order for us to credit £150 you must be using one of our approved BS 10125 repairers.
***Where we reference "Our membership has already saved customers an incredible £8 million and counting!" Since we began we have helped 16,709 client who we have provided a replacement vehicle to as of 2nd May 2023, over the past twelve months the average excess saved was £537.
Claimsline Group Ltd is regulated by the Financial Conduct Authority in respect of regulated claims management activities. Our FRN Number is 831196. Copyright © Claimsline Group Ltd.