ClickCeaseAccident Management | Roadside Assistance - Claimsline

Accident management services

We help thousands of clients every year who have been involved in a road traffic accident. Claimsline provides a same day like for like replacement vehicles and we use our network of manufacturers approved bodyshops to complete all the repairs. Our service is free of charge with no excess to pay, we do this independently meaning there is no impact to your own Insurance premiums or No Claims Bonus.


Why choose Claimsline

There are many advantages to choosing an Accident Management company

We don't charge for our accident management service, our service is completely free of charge

We have dedicated UK based Claims Handlers who are instructed go above and beyond for our clients and support you throughout the claims process.

By using our service it will leave your Insurance no-claims bonus unaffected.

We provide you with a same day like for like courtesy car delivered to either the incident location, your home address or workplace

There will be no Insurance excess to pay unlike when making a claim through your own Insurance

All repairs will be completed by our own network of manufacturers-approved bodyshops

Clients involved in a road traffic accident will receive 24/7 roadside recovery assistance using our fleet of specialist recovery vehicles

We claim all costs directly to the at-fault drivers insurance policy

It is better to have an accident management firm such as ours handle your claim if you were in a traffic collision. is here to help. prides itself on having a team of highly-trained claims handlers available to assist you with Accident Management in Manchester.

Why use claimsline's service over my insurer

Getting clients back on the road is what we specialise in and we're industry leading, just look at our Trustpilot reviews! We provide our clients hassle-free and cost-effective claims service for vehicle owners who have been involved in a road traffic accident.

By choosing Claimsline as your accident management company we will take away the headache from your accident and liaise directly with the at fault drivers insurance and manage the whole claims process. prides itself on having a highly experienced team of claims handlers available to assist our clients who have been involved in non fault accidents.

We will arrange recovery through our nationwide recovery network, provide you with a like for like replacement car and manage the whole repair process for your and deal directly with the at fault insurance company.

Across our fleet we have over 10,000 vehicles in stock, everything from Fiat's to Ferrari's so no matter the vehicle our team will find you a like for like courtesy car that is similar if not better than your own car. When it comes to getting you back on the road we mean business.

Accident management is what we do! our team have helped 1000's of drivers on Britain's roads

What our business does

We wanted to create hassle free client journey that makes it simple for drivers to get back on the road quickly. Our clients have needed our services in all parts of the UK, whether you are in England, Scotland or Wales our network of recovery vehicles, replacement vehicles and bodyshops will be on hand to assist with your road traffic accident claim.

These three steps will get you on your way to becoming a Claimsline client

Contact us:

You'll be put straight through to one of our UK dedicated handlers who will help manage your incident and the claims process.

Explain the circumstances of the accident:

Once we have confirmed that you are the non-fault party, we'll be able to help manage your claim at no cost to you. Unlike insurers we don't charge our customers to use our services, we recover our costs directly from the third-party insurer company. Saving you money on your insurance excess and not increasing the cost of your insurance when you renew.

Start the process:

Now we have established that the other driver/s involved were at fault we can start the claims process. No matter where you are in the UK we can provide vehicle recovery if needed.

We aim to have a like for like replacement vehicle for you within 4 hours and with a fleet of vehicles the size of ours, we'll find the right vehicle for you. We can also take full control of any repairs with access to our fully manufacturers approved repair network.

Like-for-like hire vehicle

Insurance policies don't usually offer a guaranteed "like-for-like" vehicle. This is something that many people don't know. You and your family might be without a suitable vehicle for your needs and may come as a surprise and inconvenience after an accident.

Accident management services are vital for anyone who wishes to continue their journey in a similar vehicle.

We ensure that we provide you many options for a replacement vehicles. We guarantee we can offer you a vehicle of similiar size, specification, and value.

Vehicle repairs

When you use, you have access to a trusted repair network that includes Manufacturers approved garages throughout the whole of England, Scotland and Wales..

After an accident vehicle storage

People often forget to ask "Where is my car stored while all this is happening?" While your vehicle is being repaired, it's important to keep it safe and secure and that is exactly what we do.

Personal injury support following a collision works with some of the most respected solicitors in the industry who can help you with your personal injury claim after a crash.

We recommend a solicitors on our panel that is best suited to your claims as part of our services. All of our panel of solicitors have been carefully selected and have to adhere to the highest level of service us and our clients expect.

You do not need to use a claims management company to make a Personal Injury claim you can do this yourself for free using the Claims Injury Portal if your claim falls under its remit.

Our dedicated support team

Our aim is to empower our team to provide the best service possible after a road traffic accident. We are proud to built such a knowledgable and Happy team which is reflected in the customer service that they provide everyday to our clients.

We're passionate about ensuring that drivers get respect and service they deserve in every communication

You will have a dedicated Claims Manager whilst using our service. It is important for us that you feel supported and provided with a quick point of contact after an accident.

People ask these questions

An accident management firm can manage a claim from beginning to end for any drivers who have been involved in a crash.

One of the main reasons is people use this type of service is to avoid paying excess, like for like fleet of vehicles, approved repairs, no long hold times and decided staff.

It is great that the victims are not responsible for any additional costs. They don't need to use their excess or lose their no claims.

A non-fault individual can use an accident management firm to help them.

Credit rental companies can be used to hire/fix a car.

There is no excess insurance that you will have to pay. All of this is covered by the credit hire business.

Credit-hire companies will then apply for reimbursement from the insurance company for any costs incurred by the third party.

You don't need to hire a credit-hiring agency after a car accident. We feel it's the better option though, Claimsline reputable claims management company that has years of experience in handling claims following road traffic accidents.

Unfortunately in these circumstances, we can't.

The top reason's to use a accident management firm

1. An Accident management company will handle ensure you are not in a worse position following an accident. We provide you with a dedicated point of contact, a same day replacement vehicle, manufacturers approved repair network.

2. We provide all of this to you for free without any excess to pay and with no impact to your Insurance Premiums and No Claims Bonus

3. A claims management company will provide a replacement vehicle very similar to your vehicle prior to your accident.

4. We charge No fees for our services, by an accident management company all losses and costs are covered by the insurance of the at-fault party. a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409 Registered Office : Bank Chambers, 93 Lapwing Lane, Didsbury, Manchester, M20 6UR

VAT registration number 217654795 Registered with Information Commissions Office; registration number ZA059156

Where we offer No Win No Fee services typically customers pay 40% Inclusive of VAT of the amount recovered to our solicitors, although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more.

You can find our terms of use, privacy policy and our cookie policy here.
Authorised and Regulated by The Financial Conduct Authority in respect of regulated claims management activities. Firm Reference number: 831196 .

Claimsline Group is a claims management company and only undertakes marketing activities which comply with Solicitors Regulation Authority Code of Conduct 2011 (in particular, Chapter 8 - Publicity). Regulatory information

Any solicitor or car hire company we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor.